Residents of the Gold Coast’s Mermaid Waters have been calling Proper Carpet Cleaning for almost 15 years, and we’re proud to still offer the same great award-winning service that we’ve become known for.
Hot water extraction – also called ‘carpet steam cleaning’ – is the most common service our Mermaid Waters customers call on us for, accounting for about 8 in 10 bookings in the suburb.
As an older area, many of the homes are larger, as was popular for the time they were built. We see a mix of tiled and carpeted surfaces, and a fair amount of our customers schedule an annual clean that sees us spending an entire day at their house, doing not just carpet cleaning, but also tile and grout cleaning, and upholstery cleaning.
After carpet cleaning, our tile and grout cleaning service is the second most popular item on our list. If we’re at your place doing carpet cleaning or any other service, our technician will offer to do a small area of your tiles free of charge, to show you the ‘before and after’ difference.
Most customers, upon seeing this, ask us to stay and finish all the tiled areas – or at least, the kitchens and living areas, which tend to accumulate most of the dirt.
Call Proper Carpet Cleaning today for our award winning carpet cleaning services starting at $99, and other services like tile and grout cleaning and upholstery cleaning.
Typically an hour or two, depending on how many rooms, and whether access is easy or complicated.
Yes, we can steam clean regular rugs for a small additional charge. Enquire about this when you call. We do not clean hand-made or oriental rugs, due to their very fragile nature.
Because we use powerful U.S.A-made machines, your carpets will dry up to twice as fast as normal. This means your carpets can be dry in as little as 1 hour after the service.
Yes, we do end-of-lease carpet cleaning, and can recommend a pest control and bond-cleaning company if needed.
Most customers move smaller things off the carpet – like pot plants, side tables, shoe racks before we arrive, and have us work around larger things that are remaining in place (such as beds, large cupboards, couches, etc). The carpet under these pieces of furniture doesn’t get walked on, so it’s not going to be dirty! However, on request, we can move large furniture items as well. Speak to us about this when you call.
Steam can kill fleas, however, if you’re having problems with fleas or your end-of-lease clean requires flea treatment, you’ll need to arrange a pest control service.
Unfortunately not all stains can be removed. Depending on what the substance is, and how it’s interacted with your carpet – including whether home-remedies have been tried that may have inadvertently set the stain permanently, will determine whether a stain can be removed. Our technicians are thoroughly trained in stain removal, and can assess and spot-test most stains at no charge, to determine if they can be removed.
We have both portable and truck mounted machines. Portables are required for apartments and buildings with difficult access, whilst truck mount machines can be used on jobs with easy access, direct to the front door. Our portable machines are the best that money can buy, so the quality of the clean is the same regardless of which machine is used. Beware of smaller ‘cheap’ portable cleaners, like those that you can rent at the supermarket – they just don’t have the power.
We service the entire Gold Coast, including these suburbs – Gold Coast, Southport, Upper Coomera, Surfers Paradise, Robina, Labrador, Nerang, Helensvale, Pacific Pines, Varisty Lakes, Coombabah, Hope Island, Oxenford, Ashmore, Mermaid Waters, and all surrounding areas.
Services
Carpet Cleaning
Upholstery Cleaning
Automotive Upholstery Cleaning
Rug and Mat Cleaning
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